Legal, AGB
Quality Translation e.U.
Mag. Simona Volpe-Adeoye
Mag. Sofia Absenger-Bustamante
Headquarter:
Goldenes Quartier
Tuchlauben 7a,
A-1010, Wien
Telefon: +43 1 25 300 25 - 341
Fax: +43 1 25 300 25 - 25
Office Graz:
Kaiserwiesenweg 3e,
A-8055, Graz
Office Frankfurt:
Thurn-und-Taxis-Platz 6
D-60313 Frankfurt am Main
Telefon: +49 (0) 25 73 75 -439
Fax: +49 (0) 25 73 75 -25
E-Mail: office@qualitytranslation.info
Webdesign & Marketing
Smart Boost KG Wien
All rights reserved.
Copyright information
The material on our website is protected by copyright held by Quality Translation. All rights reserved. The following terms and conditions, as well as any other laws or regulations applicable to the internet or the World Wide Web, apply to all users and visitors to this website. You may not distribute, modify, transmit, republish or otherwise use any content from the website for public or commercial purposes without the written permission of Quality Translation. Your access to and use of this website are also subject to the terms and conditions set out below and to applicable laws. By accessing and visiting this website, you accept these terms and conditions without restriction or reservation and acknowledge that they supersede any other agreements between you and Quality Translation regarding this matter.
Terms and Conditions of Use of the Website
We keep the content up to date, but accept no liability for the accuracy of the information provided. Consequently, no representations are made and no warranty or liability is accepted for the accuracy of the information provided.
The unauthorised use of the images on this website may infringe copyright, trade mark rights, personal rights or publicity rights, as well as statutory reproduction regulations and provisions.
The trade marks displayed on this website are the intellectual property of their respective owners. The use of the trade marks or other content displayed on the website for purposes other than those specified in the aforementioned terms and conditions is prohibited.
This website may contain links to external websites. Visitors access these websites at their own risk. We accept no liability for the content of external links. The operators of the linked sites are solely responsible for their content.
Access to password-protected or otherwise secured areas is permitted exclusively to authorised users. We reserve the right to take legal action against any person who attempts to gain access to these areas without express permission.
Disclaimer
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Quality Translation reserves the right to update or amend these terms and conditions at any time.
Terms and Conditions
1. Scope
(1) These terms and conditions apply to contracts between the service provider and its clients, unless otherwise expressly agreed or legally required.
(2) The client's general terms and conditions are only binding for the service provider if he has expressly recognised them.
2. Scope of services
The service shall be performed with due care in accordance with the principles of proper professional practice. The client shall receive the contractually agreed version of the service.
3. The client's duty to cooperate and provide information
(1) The client must inform the service provider in good time of any special forms of service provision (translation on data carriers, readiness for printing, external form of the translation, interpreting in the booth or consecutive, chuchotage, language combinations, necessary technical equipment, recordings, special course conditions, course participants, etc.).
(2) The client shall provide the service provider with the information and documents necessary for the provision of the service (client glossaries, drawings, tables, abbreviations, conference documents, conference schedule, agenda, etc.) in a timely manner and without being asked.
(3) The service provider shall not be held responsible for errors resulting from the non-compliance with these obligations. Important to note when renting our interpreting equipment:
EUR 180.00 ex VAT will be charged for each missing or damaged receiver.
EUR 18.00 ex VAT will be charged for each missing or damaged headset. The customer is responsible for distributing and collecting the receivers and headsets! The customer is liable for any damage or loss!
(4) Sound recordings of the interpreting: If the translation/interpretation is to be recorded, it is the client's responsibility to communicate this in good time. Fees will be charged for the further use of these recordings. A distinction is made here between internal use, publication, e.g. on the internet, and the duration of use.
4. Correction of errors
(1) The service provider reserves the right to rectify any defects. The client is entitled to have any defects in the service remedied. The client must assert the claim for rectification of defects, stating the exact nature of the defect. In the event of failure of the rectification or a replacement delivery, the statutory warranty rights shall apply again, unless otherwise agreed.
IMPORTANT: Complaints about the invoice or complaints regarding the service must be made within 10 days. Complaints made at a later date will NOT be considered.
5. Liability
The service provider is liable for gross negligence and intent. Liability for slight negligence only applies if essential contractual obligations are violated. The service provider is obliged to maintain confidentiality regarding all facts that come to her knowledge in connection with her work for the client.
6. Remuneration
(1) Payment is due immediately after acceptance or completion of the service provided, unless otherwise expressly agreed and confirmed by the service provider.
(2) In addition to the agreed fee, the service provider is entitled to reimbursement of the expenses actually incurred and agreed with the client. Value added tax will be charged additionally, as required by law.
The translator is entitled to demand an advance payment for extensive translation/interpreting assignments if this is objectively necessary for the provision of the service. In justified cases, she is entitled to make the delivery of her work dependent on the advance payment of her full fee.
7. Cancellation fee
If the client cancels a translation/interpreting job assigned to QualityTranslation, the services provided up to this point in time and the expenses already incurred shall be reimbursed. In the event of cancellation of interpreting assignments, the customer shall in principle pay 50% of the agreed fee. If the cancellation occurs up to 14 days before the date of the assignment, 80% of the agreed fee shall be payable. If the cancellation occurs up to three days before the date of the assignment, 100% of the agreed fee shall be payable.
8. Place of Jurisdiction and Applicable Law
The contractual relationship is subject to Austrian law. The court of jurisdiction for all disputes arising from the contractual relationship is agreed to be the court in Graz.